Order cannot be Cancelled once shipped.

  • - For refund or an exchange, the order return request must be generated within 7 days of purchase.
  • - The items should be returned with a copy of the invoice. Kindly mention the reason for returning the item(s).
  • - Items must be returned via traceable delivery i.e. courier or registered post. Please note that courier charges will not be covered by Design & depth.
  • - Exchange voucher of the item’s invoice value will be given to the customers, who desire an exchange.
  • - Refund requests will be processed within 3 working days after receiving the returned item(s).
  • - Items purchased on sale/discount cannot be exchanged or refunded

All returns should be sent to:

7-C, Sunset Boulevard, Phase II
Ext., DHA, Karachi

Notes for international deliveries

  • - International orders are not entitled to exchange or refund.
  • - All kinds of duties and taxes for international returns will be paid by the customer.
  • For further queries about exchanges and returns, please contact us at  021-3524 1428-9 (10 am to 6 pm).
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