Order cannot be Cancelled once shipped.
- - For refund or an exchange, the order return request must be generated within 7 days of purchase.
- - The items should be returned with a copy of the invoice. Kindly mention the reason for returning the item(s).
- - Items must be returned via traceable delivery i.e. courier or registered post. Please note that courier charges will not be covered by Design & depth.
- - Exchange voucher of the item’s invoice value will be given to the customers, who desire an exchange.
- - Refund requests will be processed within 3 working days after receiving the returned item(s).
- - Items purchased on sale/discount cannot be exchanged or refunded
All returns should be sent to:
7-C, Sunset Boulevard, Phase II
Ext., DHA, Karachi
Notes for international deliveries
- - International orders are not entitled to exchange or refund.
- - All kinds of duties and taxes for international returns will be paid by the customer.
- For further queries about exchanges and returns, please contact us at 021-3524 1428-9 (10 am to 6 pm).